.story{max-width:1100px;margin:0 auto;padding:0 20px 30px}
.screen{position:relative;aspect-ratio:16/9;background:#0b1020;border-radius:16px;overflow:hidden;color:#fff;box-shadow:0 18px 50px -24px #0f172a99}
.screen.before{--tone:#ef4444}.screen.after{--tone:#14b8a6}
.badge{position:absolute;top:12px;left:12px;z-index:3;font-weight:800;letter-spacing:2px;font-size:12px;padding:5px 12px;border-radius:99px;background:var(--tone);color:#fff;transition:background .4s}
.metrics{position:absolute;top:0;right:0;left:0;z-index:2;display:flex;justify-content:flex-end;gap:clamp(8px,2vw,26px);padding:10px 14px 10px 110px;background:linear-gradient(#0b1020e6,#0b102000)}
.metrics div{text-align:right}.metrics small{display:block;font-size:10px;letter-spacing:1px;text-transform:uppercase;color:#94a3b8}
.metrics b{font:700 clamp(13px,2.2vw,22px) ui-monospace,monospace;color:#fff;white-space:nowrap}
.screen.before #m-wait,.screen.before #m-visit,.screen.before #m-walk{color:#fca5a5}
.screen.after #m-wait,.screen.after #m-visit,.screen.after #m-walk{color:#5eead4}
.scene{position:absolute;inset:0;display:grid;place-items:center}
.scene .ph{color:#64748b;font-size:clamp(14px,2vw,20px);text-align:center;padding:0 10%}
.example{position:absolute;right:12px;bottom:10px;z-index:3;font-size:11px;color:#94a3b8;border:1px solid #334155;border-radius:99px;padding:2px 9px;background:#0b1020aa}
.endcard{position:absolute;inset:0;z-index:4;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:20px;background:#0b1020f2;gap:4px}
.endcard[hidden]{display:none}
.endcard h2{margin:0;font-size:clamp(20px,4vw,38px)}.endcard p{color:#cbd5e1;margin:4px 0 12px}
.endbtns{display:flex;gap:10px;flex-wrap:wrap;justify-content:center}
.cta.alt{background:#fff;color:var(--acc-d)!important}
.endcard .small a{color:#5eead4}
.caption-line{min-height:3.2em;margin:12px 0 4px;font-size:clamp(16px,2.2vw,21px);font-weight:600;text-align:center}
.controls{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.controls .b{height:36px}
#scrub{flex:1;min-width:140px;accent-color:var(--acc)}
.time{font:600 12px ui-monospace,monospace;color:var(--mute)}
.chapters{list-style:none;margin:14px 0 0;padding:0;display:grid;grid-template-columns:repeat(6,1fr);gap:6px}
.chapters button{width:100%;text-align:left;font:inherit;font-size:12px;padding:8px 10px;border:1px solid var(--line);background:var(--card);border-radius:10px;cursor:pointer;color:var(--mute);min-height:44px}
.chapters button b{display:block;color:var(--ink)}
.chapters button.on{border-color:var(--acc);background:#f0fdfa}
body.embed .story{padding-top:8px}
@media(max-width:700px){
  .chapters{grid-template-columns:repeat(2,1fr)}
  .metrics{padding-left:12px;top:34px;justify-content:space-between}
  .metrics div:nth-child(3){display:none}
  .screen{aspect-ratio:4/5}
}
@media(prefers-reduced-motion:reduce){.badge{transition:none}}

/* After scenes (S4): calm lobby, real kiosk and TV in frames, phone, little people */
.sa-root{position:absolute;inset:0;overflow:hidden}
.sa-floor{position:absolute;inset:0;background:linear-gradient(#0f2a33,#12343a 55%,#0d2227)}
.sa-floor::after{content:"";position:absolute;left:0;right:0;bottom:0;height:22%;background:#0b1c20;border-top:1px solid #1f4a50}
.sa-frame{position:absolute;overflow:hidden;border-radius:10px;background:#000;border:3px solid #1e293b;box-shadow:0 14px 40px -12px #000a}
.sa-frame iframe{position:absolute;top:0;left:0;border:0;transform-origin:0 0;background:#fff}
.sa-phone{position:absolute;background:#0b1020;border:3px solid #334155;border-radius:18px;padding:8px;box-shadow:0 14px 40px -12px #000a;min-height:30%}
.sa-phone-bar{font-size:clamp(9px,1.1vw,12px);font-weight:700;color:#5eead4;text-align:center;padding:2px 0 6px;border-bottom:1px solid #1e293b;margin-bottom:6px}
.sa-phone-list{display:flex;flex-direction:column;gap:6px}
.sa-sms{background:#e7f5f3;color:#0f172a;border-radius:12px 12px 12px 3px;padding:6px 9px;font-size:clamp(9px,1.05vw,12px);line-height:1.35;font-weight:500}
.sa-person{position:absolute;bottom:1.5%;width:8%;margin-left:-4%;transition:none;pointer-events:none}
.sa-person svg{display:block;width:100%;height:auto;overflow:visible}
.sa-person.seated{width:6.5%;margin-left:-3.25%;bottom:3%}
.sa-tag{position:absolute;bottom:22%;font-size:clamp(10px,1.3vw,14px);font-weight:700;color:#fff;background:#0f766e;border-radius:99px;padding:3px 10px;white-space:nowrap;transition:opacity .3s}
.sa-say{position:absolute;left:4%;bottom:18%;max-width:60%;font-weight:700;font-size:clamp(11px,1.5vw,17px);color:#0f172a;background:#fff;border-radius:99px;padding:5px 14px;transition:opacity .25s}
.sa-say.pulse{animation:sayp 1s ease-in-out infinite}
@keyframes sayp{50%{box-shadow:0 0 0 8px #ffffff40}}
@media(max-width:700px){.sa-phone{display:none}.sa-frame{left:3%!important;width:94%!important}}
@media(prefers-reduced-motion:reduce){.sa-say.pulse{animation:none}}